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The vendor makes quite valid points on all the points the OP boxed. It might not be worded in the best way, but they're all valid.
I feel like for #1 it starts from a misconception that "since a lot of people working in the industry are ass holes (most times the car dealers), I need to be one to get leverage" which is unfortunate because there's a lot of good vendors out there who have great character. In fact all the vendors I've dealt with on this forum have been great so far.
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