Quote:
Originally Posted by fistpoint
Good. Everyone with even an ounce of auto knowledge knows that the books used to determine labor hours are exaggerated by a factor of 2-3 times! If your statement is correct, they're still making profit from unspent labor hours than needed.
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It's an inherent flaw in how many mechanics are paid (flat rate/per job). It's a high-skill trade, they have to provide their own tools and maintain knowledge. You're not just paying a mechanic for his or her time to perform service, you're paying for all of that, too. Kind of like how you're not paying a wedding photographer just to snap photos, you're paying for their skill, their high-end equipment, travel expenses and suchlike.
Further, warranty times are typically times that are so low that they assume the technician in question has done the repair before/knows each step of the repair exactly. In the case of new models and low-volume models (both of which the FR-S is), a technician is going to be doing pretty much any repair for the first time. To make matters worse (for Scion owners, anyway..), the FR-S is virtually all Subaru and very little about it crosses over to Toyota in terms of maintenance familiarity.
Having said all that it's not surprising that a dealership would want to avoid unnecessary warranty repairs on an FR-S at all costs.