Quote:
Originally Posted by mrk1
I cant argue at all with missing a date. However as a company would you rather have people get cranky over not have a number or people be pissed when there is a issue with a product due to it being rushed to market. I like to believe people are honest and think Innovate has a good reason for the "delay", if they choose to share the reason is up to them.
|
You are still missing part of the point here. It is not the fact that there are no numbers yet....
It is the fact of missed dates once, twice, etc. and no explanation for it. Hey, shit happens to anyone and on every business. They just need to be real; come in and say, " Hey guys, sorry for missing the set date, we ran into some issues and have moved out the official Dyno day. Will update later when we have a set date".
That simple statement, without sharing anything, would have been more than enough to most people. It shows they care about the customers who were eagerly waiting for the product information. It's that simple really.
I'm SURE they do care about the customers waiting for their product, but they have not handled it well. I am also sure once it is released, (even though they have already lost some sales here and there because of all this ordeal), if the kit produces good numbers it will sell like hot cakes.