Quote:
Originally Posted by Sekal
Paranoia. Paranoia everywhere. I still stand by what I said, the dealership is not to be blamed.
And just because of paranoid customers, innocent until proven guilty.
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You're right that it might have been OP's fault and they didn't notice. But it might not as well. I've come to notice a few dings here and there on my vehicles that I don't remember having before, but something larger would stick out since I go over the car at least once a week while washing or whatever. You're assuming the OP doesn't do something similar.
Here's the problem. Paranoia exists because dealerships and service departments have put themselves in the position that a lot of people, especially enthusiasts more involved in their vehicles, do not trust them on the whole. It's their own damn fault, really. Stop fucking over your customers, establish a base of trust, and there won't be any more paranoia. Go ahead and ask me what happened when they took my car on an unauthorized "test drive"
after they told me to come pick it up. I still have the pictures.
Quote:
Originally Posted by SVTSHC
Btw all of this could have been avoided with a "walk around" sheet.
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+1
The better service stations I've been to do this. And it's never a bad idea for the customer to look over their vehicle before they drop it off somewhere.