Quote:
Originally Posted by Logical
Yes.
They are actually suppose to let you know if they ever take your car out on a "test drive". YOU pay for the car, not them. I'd be furious if something I paid for got taken out on joy rides without me knowing anything about it, especially since the OP's got damaged.
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Sekal is correct, service centers are not required to inform a customer of road tests. Road tests should be expected, they're part of the quality control process. It's how you prevent comebacks for concerns that could have been uncovered the first time the car was in.
Say a vehicle is brought into the shop to have a bulb replaced. Customer has bad control arm bushings but hasn't noticed the vehicle feels like it's floating. If the customer got into an accident because of said bushings and decided to sue the service center for not letting her know (which they'd have had to road test it to do) they would win the lawsuit.
Quote:
Originally Posted by thill
Umm, even the dealership stated they had to "test drive" the car after replacing a tail light. Which is total BS. You don't need to "test drive" a car to replace a tail light.
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See above.