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jpit, abutterman, and anybody interested:
We are now working to resolve all the dash trim issues raised here. We do stand behind our products and we will do what we can to resolve it to your full satisfaction.
A few words of explanation in regards to radio bezel cover – it is not the matter of different radio in European Toyota GT86 / Subaru BRZ as we did the prototyping on the part that was shipped to us for measurements by a customer from the US. We only do not have any installation instructions published on the website yet. The customer who sent us the parts for prototyping was supposed make an installation manual for us to publish on the website but so far we haven’t received anything from him :-(
Same thing refers to embroidery alignment on the other trim part - as the bottom shape of the plastic dash trim is not a straight line it is not easy to align the embroidery properly without a proper installation feedback. And again, we haven't received any feedback from the first customer :-(
I sincerely hope we can get you a product you'll be happy with :-) We are going to need some assistance from you...
jpit: You've just received an email with some detailed explanations and suggestions how we can get this all solved :-)
regards
Jack
RedlineGoods Team
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