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that's horrible! did diamond deliver your car or was it contracted out to another company? why did they deliver so late too?
i have my own story about diamond, a negative one so far as well. i was told i would get my car today, but after waiting till 1p with no call of estimated time frame, i called Diamond and they called the truck driver but only left a message. I was told Diamond would call me back, they didn't so another two hours later I called them again. Diamond tried but couldn't get a hold of them, so they left another message. They also said they contracted my car to another company, "Five star Auto". With Diamond being only open for another 45min, I requested the drivers' number but it kept saying he was out of service range... I called Diamond back, Todd was able to get a hold of him (through another number, so they got the wrong number before) and told me that my car is now being rescheduled to tomorrow! Apparently the driver's truck broke down in AZ. So if I never called Diamond, I would've been waiting forever. I found all this out 20minutes before they closed too.
Just my experience, but not a good one.
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