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My FR-S has been to the Toyota dealership under 2 Toyota Service Bulletins. Once for the tail light condensation issue and the other for the body panel misalignment issue. I printed out the TSBs for both and presented them to the service writer who handled them right away. Tail light condensation issue was resolved in 3 days (1 for the appointment to confirm the issue, 1 for shipping the lights to the dealer, and 1 to get them installed). However, what really surprised me was that Scion was able to fix the body panel issue. In the TSB it states that Scion is aware of the issue, but no fix was noted. I opened a case with Scion, and while it did take about a month for them to get back to me, they did fix the fender, which was something I didn't expect. Personally, over the past 6 years as a Scion owner, I have had no problems dealing with Toyota/Scion.
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