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After speaking to the service manager at the dealership they stated there is a knock on Cyl 2 and this has to be a bent rod so they are stopping their troubleshooting and will not cover this under warranty but if I would like them to continue troubleshooting I can authorize the labor cost and it could be up to $1800.00.
This felt like a scare tactic the way it was presented to me but I know I did NOT hydro lock this engine and I’m defending myself against a fictitious story the dealership came up with so I authorized the labor cost.
After two days of tear down I went to the dealer to check on the progress and found the engine completely taken down to the sealed block they said today they will open the block and see what is really going on.
I received a call from the service manager explaining they found no water, no bent rod and no other damage but a spun bearing and they would need special equipment to make sure the rod was not bent just a LITTLE BIT if they wanted to go that far... The exact statement said to me was “We cannot prove 100% a hydrolock caused this issue so we are sending the data to Toyota to see what they want to do next.”
NEXT? The dealership just proved I was NOT lying and I did not hydro lock this motor but the manager sounded disappointed they couldn’t prove their story was real. WTF.
I will say at least management was nice and informative when I finally spoke to someone who wasn’t a front desk monkey.
Last edited by pozer; 03-19-2013 at 10:33 AM.
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