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I actually did correspond with Subaru VIP directly over half a dozen times! I actually found that dealing with Subaru VIP services was a waste of time as well... at least when it comes to SoCal dealers. Sure the VIP site says to get the authorization letter before going to the dealer, but the Subaru VIP manager specifically told me to contact the dealer first to check on estimated wait times. She stated that dealers are NOT required to honor VIP pricing.
Basically it worked like this: 1) call dealer for eta on a brz, but they won't give you firm info until you are ready to buy 2) get code, fill out form, & get VIP authorization letters generated which are dealer specific 3) call or go to dealer with auth letter only to find out they will not honor VIP price for brz's, and they'll offer you VIP on an STi wrx instead. 4) repeat steps 1-3 for other SoCal dealers 5) realize no SoCal dealers will actually honor VIP price and buy from out of state for less than invoice price.
This may work in other states, but I've never heard of anyone who's actually been successful getting VIP pricing on a BRZ in SoCal.
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