Toyota GR86, 86, FR-S and Subaru BRZ Forum & Owners Community - FT86CLUB - View Single Post - FR-S Rod knock

pozer · 03-14-2013, 10:59 AM

This is so frustrating I don't even know where to start.

Story: I came up on a snowplow salting for a storm coming later that night and he was doing 45mph so I pass the AT downshifts revs to 7K redline and shift when it does it feels very soft but I think nothing of it because I’m already doing 55MPH and just keep cruising for another 2miles or so. I come to the next stop sign and when I stop the idle dips down the car almost died but then recovers.
I continue forward but have lost all power and I hear a knocking from the engine so I pull over and it’s knocking for sure so I have it towed to dealer and I explain to the customer service rep what happened. At this point he starts to add to my story and say SO the snowplow splashed up snow or water onto your car as passing, I said no it was dry and explain they were salting. The next day I get a call from Smart Toyota telling me I Hydro locked the motor and this will not be covered under warranty. I was so surprised since the car is spotless with no water inside the engine bay ever. So I ask if they found water inside my intake or my engine they say no but did find moisture on the throttle body. ??!@@#

I ask if they found water in my oil because I assume if I hydro locked a motor the water will have to run past the pistons after bending said rod and then sit in the oil but the oil is PERFECT the dealership just changed it when they installed the new fuel pump. Next they told me a regional rep will stop by and take a look at the motor and give his opinion so I get another call and he agrees this is a hydrolock based on moisture in the TB. ..... IM so frustrated because it’s CRAZY there is no water in the engine and never has been.

I took a video the day it happened and from the video you can clearly see that the engine is clean I live in Wisconsin and right now the roads are covered in salt so any water sucked into the engine would of left a salt residue even if the water went away. I did not expect to be accused of hydro locking the engine so I had no idea to take better pics and video.

I spoke with Scion CORP and was told they will investigate but normally the regional rep is the last word but they will speak with him.
I’m at a loss from the beginning I had no customer service just them accusing me.

Video from the day it happened.

[ame]http://youtu.be/2kwOID-BNLo[/ame]

03-14-2013, 10:59 AM	#1
pozer Member Join Date: Oct 2012 Drives: 13 FR - s Location: Madison wi Posts: 54 Thanks: 0 Thanked 18 Times in 12 Posts Mentioned: 0 Post(s) Tagged: 0 Thread(s)	FR-S Rod knock This is so frustrating I don't even know where to start. Story: I came up on a snowplow salting for a storm coming later that night and he was doing 45mph so I pass the AT downshifts revs to 7K redline and shift when it does it feels very soft but I think nothing of it because I’m already doing 55MPH and just keep cruising for another 2miles or so. I come to the next stop sign and when I stop the idle dips down the car almost died but then recovers. I continue forward but have lost all power and I hear a knocking from the engine so I pull over and it’s knocking for sure so I have it towed to dealer and I explain to the customer service rep what happened. At this point he starts to add to my story and say SO the snowplow splashed up snow or water onto your car as passing, I said no it was dry and explain they were salting. The next day I get a call from Smart Toyota telling me I Hydro locked the motor and this will not be covered under warranty. I was so surprised since the car is spotless with no water inside the engine bay ever. So I ask if they found water inside my intake or my engine they say no but did find moisture on the throttle body. ??!@@# I ask if they found water in my oil because I assume if I hydro locked a motor the water will have to run past the pistons after bending said rod and then sit in the oil but the oil is PERFECT the dealership just changed it when they installed the new fuel pump. Next they told me a regional rep will stop by and take a look at the motor and give his opinion so I get another call and he agrees this is a hydrolock based on moisture in the TB. ..... IM so frustrated because it’s CRAZY there is no water in the engine and never has been. I took a video the day it happened and from the video you can clearly see that the engine is clean I live in Wisconsin and right now the roads are covered in salt so any water sucked into the engine would of left a salt residue even if the water went away. I did not expect to be accused of hydro locking the engine so I had no idea to take better pics and video. I spoke with Scion CORP and was told they will investigate but normally the regional rep is the last word but they will speak with him. I’m at a loss from the beginning I had no customer service just them accusing me. Video from the day it happened. [ame]http://youtu.be/2kwOID-BNLo[/ame] Last edited by pozer; 03-14-2013 at 11:15 AM.