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Originally Posted by Beyer Subaru
Yes and no.
The internet was supposed to eliminate car salesman. But we're still here and I doubt that we will go anywhere as long as the Mfrs think that selling a car requires customer service.
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It didn't eliminate them, but it sure did go a long way in making their job easier because you don't have to ask questions that the internet provided the answers for, namely the manufactures website and any associated car forum. The salesman only has to fill in the paperwork nowadays assuming the customer did their own homework.
Quote:
Originally Posted by Beyer Subaru
It would be like saying "I hate waiters. I wish I could go to a restaurant and just order my food from a kiosk." Not gonna happen.
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Sure it is gonna happen, it currently does. Just about every restaurant offers their food for carry-out. The hostesses often make tips for walking to the kitchen and back to the front door. The cooks should be the ones tipped here IMO, or nobody.
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My salesman knew more than enough about the car to do a really good job had I not known anything, but of course I taught him a few of the more obscure tidbits so he can use them for the next buyers. Stuff I didn't have any expectations that they should or would know. As opposed to the common phrase "I've only been selling Scions for 2 weeks"..."I was at xxx before that". If after 2 weeks he still doesn't know 1% about the hottest selling vehicle on the lot, he most likely will be working somewhere else next month too. Still though, the salesman didn't sell me the car, rather I bought it through him
Just the basic stuff for at least the top sellers should be a no-brainer for any person wanting to sell cars. The ones that don't know basics are the ones we call stupid and useless. The ones that have been there for years, they do the research, just not as deeply as we do because that would take all their personal time. One or two, maybe 3 of the best vehicles sure, but not the whole fleet.
Incidentally, while typing out the last paragraph above I have indirectly found a good excuse for those we call stupid: perhaps they had 99% of the knowledge on the other models we weren't interested in? Nah...that might excuse a handful
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Quote:
Originally Posted by naikaidriver
"it runs on methanol injected fairy farts"
Scott
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I like that, I'm stealing it.