^to Beyer Subaru we just have to understand that there are in-fact sub par dealers out there. There is no point arguing for the sake of the dealer be cause ultimately the rise and fall of a dealer is dependent on the staff. I know that I as a sales person take pride in providing a proper experience but that very well isn't the case for some other reps. All we can do at a dealer level is take care of the people who do come into our door like I would a friend or a family member. In general perception = reality and because the perception is that dealers are evil that's just what we have to deal with.
