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I have Purchased 2 cars from Jacksons. My 2010 Matrix XRS and most recently my FR-S.
The purchase experience by and large has been fairly painless as I knew going in exactly what I wanted. In fact when it came to my FR-S I knew more about the car than the sale associate. But that didn't detract from my purchase experience.
Pat at the parts department was super helpful in kitting me out with wheels and tires which were installed prior to my delivery and Noel my sales asscoiate made sure that my plate relocation kit was installed instead of drilling. Also, Jacksons does not use any adhesive dealer markings anymore on any of their cars. Only dealer plate frames which is a plus in my books. I hate stick on dealer logos.
Where Jacksons really shines is in their Service Department. Mike is by far the best service advisor on the floor and Cindy is constantly emailing me service reminders.
Like I said, 2 cars purchased from them and three cars that get serviced exclusively there. I would and am recommending them as a preferred dealer.
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