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I was in the same boat. No BRZ's locally to test drive and check out the nav system. I read a LOT of negative reviews about it from dropping signal, laggy interface and small buttons.
I must say that after all that, when I finally got my car the nav was much better than I was expecting. (My expectations were low.) I can say from the drive from Boston, MA all the way down to Durham, NC...through snow, sleet and heavy rain...the nav never lost signal and gave me true directions. Driving it here for the last two weeks, I've never had a lost signal.
As for the controls, there is a perceptible lag when you press a touchscreen button...but I have experienced this on every car-based nav system I have used to date (I think smart phones have spoiled all of us with regards to touchscreen aesthetics). But it is very usable from that standpoint.
I don't like the radio controls...it is awkward to scan through available radio stations. But I have solved that by inputting my favorites. The iPhone bluetooth integration is seamless and quite excellent.
The volume knob is too small and too hard to turn (I have large hands)...and that is probably my biggest complaint day to day.
The audio system in general needs more power...I find it difficult to hear talk radio while cruising because let's face it the cabin is a little loud (and I like that about the car). I do find myself fairly constantly adjusting the volume to hear well.
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