View Single Post
Old 02-03-2013, 06:42 PM   #1
Subie
Seņor Member
 
Subie's Avatar
 
Join Date: Apr 2012
Drives: 2013 SSM DZE BRZ
Location: SC
Posts: 947
Thanks: 728
Thanked 405 Times in 196 Posts
Mentioned: 4 Post(s)
Tagged: 0 Thread(s)
Exclamation Meeting with Subaru field engineer in two weeks

I'm meeting with a field engineer in two weeks to go over some of the concerns I have with my BRZ. I was told to make a list of all my concerns since I will only have a limited time to meet with him and for him to look at the car. I'm going to make a list consisting of the following:

1) Rear shelf popping noise (not solved by TSB)
2) Rattles and general noisiness from area by radio & climate control
3) DI fuel pump chirping even after pump replacement per TSB
4) Passenger auto window down functionality (or lack thereof)
5) Other miscellaneous rattles (headliner above driver's head, headliner towards the middle of the car, driver's door by small window, and others I think of between now and the appointment)
6) Taillight condensation

Are there any other concerns that you as a community feel I should put to the engineer? If it's not something I'm bothered by, and definitely if it's not something I've even experienced with my car, I won't bring it up since it would waste valuable time that could be focused on more pressing concerns. Otherwise, if you feel it's worth mentioning and isn't on the list above, please post it below and I'll consider mentioning it.

Update 2/24:
I met with the engineer this past week and presented him with the above list.
1) Parts have been ordered. I'm not entirely sure what this means, but we'll see what happens at my next appointment.
2) We were unable to duplicate this issue. It was raining which made it difficult to focus on interior rattles.
3) The paperwork indicates "no problems found at present time." If I get a chance to speak with the engineer again, I'll try to get his take on it. I was able to duplicate the chirping noise and he took a video of the engine.
4) The main window switch was replaced, but the issue remains. I'll follow-up with the engineer since he agreed that the operation of the window was erratic and asked for me to provide feedback.
5) See #2.
6) The taillights didn't have condensation in them when I brought the car in so the engineer was unwilling to replace them. He instructed the dealership to park the car outside so we could look for condensation in the morning, but the dealer disregarded his instructions (I know because when I picked up the car, the temp gauge wasn't pegged to the cold side, and it was very cold outside).

I received the car with the driver's interior door handle misassembled, which I will have the dealer correct at my next visit. I will keep you all posted on any new information as I come by it.

Last edited by Subie; 02-24-2013 at 07:15 PM. Reason: Added new info
Subie is offline   Reply With Quote
The Following 7 Users Say Thank You to Subie For This Useful Post:
Bonburner (02-04-2013), Chewie4299 (02-06-2013), Guff (02-04-2013), jflogerzi (02-04-2013), mezdup (02-03-2013), R2RO (02-04-2013), Sigh-on-Rice (02-04-2013)