Quote:
Originally Posted by jmah88
Yeah, now I am just waiting for 1100 refund of this insurance policy a bought called vehicle armor..
back when I bought the car in June, they sold me on it as they said it would repair cosmetic damage to your wheels, replace keys, door dings etc. So driving in Richmond, I knew some guy was going to door ding me for sure, and thought hey why not.
so in Oct, I get curbage of a wheel due to a stupid construction site area, go to claim at Richmond Subaru and then they go, ohhh there is no policy set up for you, we didnt PAY the insurance company the money yet.. I wait 3 weeks and we are into Nov, ok its paid.. But guess what it's not covered anymore! (at the point of purchasing the plan I specifically said will it cover wheel curbage, and they said yes, blatantly misrepresenting the product) . You would think they would check first if my damage qualified or not first, and meanwhile they have had my 1100 dollars for the past 5 months! So I decide to cancel, and get a refund.
I still do not have the refund to this date. The insurance company needs to refund subaru, and then subaru refunds me. Apparently Subaru got the refund at the end of DEC, and its now FEB soon and I am awaiting a check from Subaru Richmond, that has had to go to accounting and head office for approval, seriously wtf..The last time I talked to the business manager, he said the Cheque should be at the dealership this past Friday.
This makes me really want to switch dealerships for servicing, but then I will lose out on the lifetime oil change, you think if I phone don docksteaders and see if they can match it, ill go to them for servicing instead? Also what should I do about my 1100 they have had since June? Complain to the Better Business Bureau? I kinda asked for discounted parts when STI products are here, but the manager just said ill talk to the parts people when you want to order something.
Sorry guys for the long Rant, its just been really annoying!
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Dealers love holding onto your money.
I applied for the Grad program when I bought the Fr-s, and they said yes I would qualify. Then somehow they "didn't send it in yet due to paperwork clusterfuck," then I dont hear from them and call them maybe once a month and they tell me the cheque is coming. Finally arrives after 4 months of harrassing.
Same goes to cancelling my pre-order, still waiting for a certain dealership to refund my money.
Either they are hoping we'll forget about it or get so frustrated so they can pocket the money themselves.