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Old 01-30-2013, 01:01 PM   #652
GrimmSpeed
 
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Quote:
Originally Posted by sbxjap View Post
um... just got the bracket. No return label. Just the invoice, bracket, and brown packing paper, lol

Is it in the notification e-mail? If so, I'm gonna have to look for it and hope I didn't delete it, lol
Quote:
Originally Posted by GrimmSpeed View Post
UPDATE: After some discussion with the team, we've decided to forgo trying to get the duplicate brackets back from you guys. Providing return labels through USPS is difficult/time consuming and we don't want to ask you to drop them off at a FedEx location. So, in order to get the replacements to your door as quickly as possible, keep the duplicate as a souvenir! Thanks again for your understanding and like I said before, if you've got any questions, don't hesitate to give me a call.

Once again. If you received a kit with duplicate brackets, you will be automatically sent a replacement bracket. No need to contact us to receive it and no need to return your duplicate.


Yep, you will be notified by USPS and by our invoice. The brackets will be processed in the same way that we process a normal order.

Matt
Engineering
612-379-0000
:happy0180:

Matt
Engineering
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