01-30-2013, 01:01 PM
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#652
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Join Date: Nov 2011
Drives: '13 BRZ, '12 WRX
Location: Minneapolis, MN
Posts: 1,676
Thanks: 271
Thanked 3,553 Times in 886 Posts
Mentioned: 218 Post(s)
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Quote:
Originally Posted by sbxjap
um... just got the bracket. No return label. Just the invoice, bracket, and brown packing paper, lol
Is it in the notification e-mail? If so, I'm gonna have to look for it and hope I didn't delete it, lol
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Quote:
Originally Posted by GrimmSpeed
UPDATE: After some discussion with the team, we've decided to forgo trying to get the duplicate brackets back from you guys. Providing return labels through USPS is difficult/time consuming and we don't want to ask you to drop them off at a FedEx location. So, in order to get the replacements to your door as quickly as possible, keep the duplicate as a souvenir! Thanks again for your understanding and like I said before, if you've got any questions, don't hesitate to give me a call.
Once again. If you received a kit with duplicate brackets, you will be automatically sent a replacement bracket. No need to contact us to receive it and no need to return your duplicate.
Yep, you will be notified by USPS and by our invoice. The brackets will be processed in the same way that we process a normal order.
Matt
Engineering
612-379-0000
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:happy0180:
Matt
Engineering
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