Quote:
Originally Posted by mikeg7827
ANYONE RECEIVING ANY KIND OF PUSHBACK FROM THE DEALER/SERVICE SHOP should immediately call The Scion Customer Experience Line at:
866-707-2466
sorry for the repost but i want to make sure everyone knows there is hope
And if you have issues with water/condensation with the warranty replacement lights, go through this process again... call scion experience team etc.. and i think the more warranty repairs they have to correct the faster Toyota/Scion/Subaru will work to remedy this or create a permanent solution if needed (at least my $.02)
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Thanks for the number. Unfortunately, my first attempt to get my passenger tail light replaced due to condensation as well was rejected by the tech because it was normal to his own eye. He told me that he usually do a walk around the lot and normally, all tail light have that.
However, I took it to another dealership, and was told that it was not normal especially the driver side does not have the condensation. Unfortunately, the order will take more than 2 weeks, which I will not be in town to get it replace.
So with that being said, I'll try again at the first dealership and if they refuse again, I guess I'll have to give Scion customer service a call.