[Killerbee]

Hi guys

I'm currently pretty pissed and therefore would like to share my story

I droped my car to tint the rear windows Monday a week ago. On their website they claim to have 22years of experience, and perfect outcome is the only thing they accept. They even are giving a lifetime warranty on their work, which claims that everything that is not looking perfect will be fixed free of charge. Well, so far for the facts.

After only 2 hours I could pickup the car again. The windows where still "wet" from the - I guess- soap water used to apply the tintfilm. They told me this would go away in 2 days time and the result will be perfect. Well, since I was used up to now to leave the car overnight with the tinting company, I dint really bother, payed and took the car home.
Driving into the garage, i notice that the 3rd Breaking Light does not work. Fine i think, maybe they did not plug it in again. After a quick look, nope its plugged in. Checking on this forum I found some threads that if the 3rd breaking light is not disassembled right, it can create a shortcut and kill the light. So I call the tint Shop again and tell them that the light is not working, and if I can come in to check. That was Monday, first time I went to them.

The next day, I arrived again in the moring in the tint shop. They check the light, to found out that indeed they created a shortcut and killed the light. Without big hassle they order a new one with toyota, which takes untill next day to arrive. So I go home again - so far so go, shit happens, I'm not mad yet

So its Wednesday and I'm driving again out to them. Breaking light gets installed, works, fine so far, I'm going home quiet happy.

Weekend comes, car was until then sitting in the garage and "drying" out the soap water.
Okey, I have a look at the outcome, finding small very tiny bubbles in the rear window (really small, but I can still see them), got a small hair or dustthingy in the lower rear window (about 0.5cm) and the border around the Window is sometimes black, sometimes you can see the "dotted black" area the car has from stock. Okey, holidays pass, nothing I can do, maybe it will dry out.

Yesterday, still the same picture. Called them again, made an appointment for today to have a look at it. So I'm driving out again (4th time now) to the shop, showing my findings. And now I'm getting pissed. The hair/dust thing he acknowledges and can be fixed, however he tells me the little bubbles, as well as the boarders around the window are normal like that. As this is the 5th car I have with tinted windows, I'm telling him thats BS (I used a nicer word) and that this is not the idea of perfect to me. Well, his answer, either that way, or I'll take it of and refund your money.
At that point I agreed on removing the tint and getting my money back, so I leave the car for 4h with him.

Picked the car up an hour ago, windows are clean again, however interieur is a bit dusty since he did not vacumclean the interieur after cleaning the film of the window. Fine with me, at this point I just want to end this crap story and want go home. However, to make it even better, after handing me out my money, he tells me that when I let it tint in the "perfect" way I say it should be (with no bubbles and the border of the window in the same looking way all around) I should please come by and show it to him, as he does not belive it is possible.
I just took the money and left.... I mean, WTF! 22 Years of experience. Only perfect is good enough. yeah, my ass!

I have to credit them at least for taking care of the problem and honoring their warranty, and I also always got a new appointment quiet fast, anyway, I've been in that shop 4 times now, waisted alot of my time for this, and than I still have to get such an ending line from him, and not even an appologie... Thats what really pisses me of a bit.


So, as a question to the ones with tinted windows out there, is it really that hard to get a perfect tint job done on that car? I'm I just to picky?


sorry for the wall of text, but I write alot when I'm pissed ;-)