Quote:
Originally Posted by HunterGreene
Finally saw the videos (missed that they were posted)...and I'm underwhelmed.
Video #1--probably the most you had against the guy. Chirping the tires around the service area is a bit much.
Video #2--Never got the impression the tech was "hooning." Driving to ensure that the fuel pump was operating through the whole rev range, yes. He wasn't pulling the e-brake, trying to drift, street-racing, whatever. I drive like that on occasion anyways.
Video #3--Not sure if you got in trouble or something, but I can't view it. Says the video is "private."
 I think you're overreacting, bro. |
Agree...I watched the videos...then watched them again thinking I must have missed something. The service area chirping...eh my tires chirp in the parking garage going 5 mph...the coating on the floor makes the difference. The tech driving the car takes the time to use signal lights and from most of what you can see, stays in the right hand lane...no weaving, no eratic movements from what I could tell. I think the heavy acceleration is a combination of oversize steel toes and not really knowing how to drive a stick.
That said I don't know if when you complained you told them it happened after a 5 minute drive, or once the engine was up to temp, or at a stop light but if you did then the tech would need to run it through it's paces to decide if the repair fixed the problem.
You always have the option of telling them at drop-off that you'll come back for the road test (want to accompany the tech) so you can point out the noise or if you don't want them to drive the car off the lot you can say that too. Have them put it in the notes section of the service order, signing it is a contract with the dealership. If it was unexpected, we all get it, a greasy fingerprint left of the car makes me grumble but unless you can do your own service, you have to let the little stuff go so you can go back to that dealer if needed.