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I didn't see anything that bad in the videos. In the first video you can see its a smooth concrete surface around the service bay. A Prius would probably chirp the tires like that on that surface too. If the service tech was doing burnouts and smoking the tires then I would be concerned. In the second video he probably didn't need to get that high in the rpm range but he wasn't bouncing off the limiter or anything. I got thrown off at first because off how low the shift beep indicator is set at. Was that set just for the dealer visit? I agree if that's the hardest the car has been driven than you guys are missing out because this car really wakes up in the higher rpms. Bottom line though everyone's opinion on how their car should be driven is up to them because they are the ones paying for it. Anyways good luck with any resolution your looking for.
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