Quote:
Originally Posted by kwh3
Complain to SOA. I filed a complaint and they sent me another car to a different dealer at MSRP.
|
How'd you manage that? Both sides have been feeding me similar bull;Scion says they no longer own the car once it hits port and the dealers add the options on as they see fit and it's out of their hands because once the car hits port it is the dealer's property.
The dealers say that they are "factory installed options" (direct contradiction to Scion corporate who claims that there is nothing added to the car from the factory, all options are added by dealer) and as such the dealers "hands are tied" when it comes to car configuration. If you press them they will relent that they are lying and they do determine the options but still won't give you what you want.
All Scion has done is put me through to a dealer customer service rep who jumped up and down to help me until they get shot down by the sales manager who knows they can keep inflating their profits with wheel locks and "rear bumper appliques". Sorry for the rant, I've pretty much given up on buying one (I'm crotchety and picky and won't put up with liars
) but my father is still fielding salesmen.
Steven's Creek has an Ultramarine one, call quick before they put leather in it!