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Dezoris, your analogy about Chilis and Best Buy would be correct IF the OP was complaining about poor workmanship, or the service techs failing to diagnose the problem.
To make your analogy work here, though, it'd be like if you went in to a hospital for open-heart surgery... and they raped your ass while you were under. Now, are you telling me that's acceptable practice for non-prestigious hospitals? If not, then why is joyriding acceptable at non-prestigious dealerships? Get it through your head: this isn't an issue about a mechanic's skill level, it's about common decency in treating other people's property with respect, and that's something that should be expected of people no matter their social strata.
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