Quote:
Originally Posted by mact
Has anyone attempted a DIY remedy for this issue? I can't help but to think this problem can be EASILY solved by some cheap weather-proof silicone stuff from the hardware store.
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I'm pretty sure just reading the directions provided would alleviate all these issues. A stubborn technician who refuses to believe anything other than the star pattern of tightening is the culprit.
OP might even have told him directly to his face and he still ignored it because he has customers trying to tell him how to do his job every day. In this case, the customer is right though.