Quote:
Originally Posted by Hanakuso
I used to work at HKS and never heard of anything like that at work or on my own free time. I've never heard of an exhaust getting damaged from purely "track abuse". An old or rusted or off-track experience or improperly installed exhaust would be a good reason to void a warranty replacement but it doesn't seem to be the case.
Basically it would be nice to hear why Agency Power does not supply a warranty replacement.
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I would like to hear it as well man, i have been very transparent and honest in my build thread and i posted about the exhaust coming loose after my first track event. I actually gave them the benefit of the doubt but when it came off again and i saw leaks in the clamps i knew it was the exhaust. I have 4 witnesses that were at the track when the exhaust came loose. The sales manager even said while we were talking on the phone that why was i mad at the exhaust if i was happy with it before, i was happy because i had not realized the quality of it and i gave them the benefit of the doubt the first time it came loose and even put on my build thread that it might have been my mistake. Then after i got pissed he went on and said that i could have hit the exhaust loading my trailer etc thats why they wanted to see it. Sucks that after being their customer for 4+ years they would doubt that i would lie about something like that just to get a new part now. I had the opportunity to send it back and get it fixed and i decided to just suck it up and rather bought a new exhaust today from evasive so thinking i would do it to get a freebie is ridiculous on their part.