Quote:
Originally Posted by rice_classic
Flat Rate leads to some very good and productive time-saving procedures but I also feel that the negative stigma given to many mechanics (besides that of shady shops) is partly due to "shop rate" or "flat rate". This type of compensation structure inherently breeds quick-work as opposed to correct-work sometimes. I just wanted to point out that shop-rate is a double edged sword.
Like Calum I can say I'm more comfortable when I do my own work but let me be honest... when I'm doing my own work sometimes I take 4 hours to do a 45 minute job, just because.
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Yup, this is why we have specialized in subies for years and we work off of hourly salary. I preach to my guys to do it correctly the first time, even if that means it takes more time (which costs me more $) but in the end it builds a better customer base.
-Mike Paisan
11+ Years Maintaining, Modifying and Educating TriState Subaru Enthusiasts.
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