Quote:
Originally Posted by Foobar
I think, based on the history of this thread, that some people will react negatively to this "airing of laundry", so to speak.
I agree that some level of transparency would be best in any service delivery, but I just don't think things will ever run smoothly given the amount of people who purchased tunes from John, the limited amount of time he can work on all of these, in addition to everything else that he has on his plate, and the rapid pace of development inherent to the ECUTek BRZ/FRS RaceROM project. Until RaceROM settles down and updates only happen once in a while, I think the best we can do is submit and wait, unless it's a critical issue like your car won't start.
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True. And the point isn't necessarily to have everything "run smoothly" because things can run smoothly and still take a while. Look at disneyland for example, those lines take forever but it's pretty organized and runs smoothly.
So, because of people posting their wait times, I know it would take at least 2 weeks for John to get to a new ticket. If I purchased the tune knowing this, I wouldn't have a problem. But, if no one was posting wait times, I purchased the tune, and made a ticket, I would've been caught off guard waiting more than 2 weeks for a response.
But from what I've read of the thread, not much since it's so many damn pages, is that people aren't airing their laundry, just making complaints directed at John and, as he put it, "whining."
If you post about how long you've been waiting be an adult about it. The man's busy and you are at the mercy of John, don't piss him off or your ticket might get "lost".
I've always thought the period looks much better outside of the quotes... good thing my writing professor isn't on this forum
