Quote:
Originally Posted by gonzo
This "moaning" is actually useful to others so we can know how long people have been waiting for their tune. I know it's not useful for John though...
Maybe instead of directing the moaning at John specifically (which pisses him off  ), just post how long you've been waiting for your tune or response from him so other can have a general idea of the wait times before sending money.
Just a thought. |
I think, based on the history of this thread, that some people will react negatively to this "airing of laundry", so to speak.
I agree that some level of transparency would be best in any service delivery, but I just don't think things will ever run smoothly given the amount of people who purchased tunes from John, the limited amount of time he can work on all of these, in addition to everything else that he has on his plate, and the rapid pace of development inherent to the ECUTek BRZ/FRS RaceROM project. Until RaceROM settles down and updates only happen once in a while, I think the best we can do is submit and wait, unless it's a critical issue like your car won't start.
That all said, I have a pending ticket in John's system, not quite 2 weeks yet, but it's not set to a high priority either. It's just additional datalogs as requested by John on the AFE Takeda tune, but I am a couple of beta versions behind the current release, so that'd be nice to get caught up on eventually.
In any event, I'm also testing a tune from another source, so I'm in no hurry.
EDIT: updated tune received right at the 2 week mark. Thanks John.