Not moaning. Asking legitimate questions and seem to get smart ass replies.
I assume by the comments below that you are at least two weeks behind with the tickets. If so, fine, just let us know that. Similarly, if you ask us to submit as high priority, try to keep us up to date with what is happening or how long it may be before we hear back from you. It is not that hard,is good customer service and avoids the frustration I am feeling right now.
Quote:
Originally Posted by Visconti
I don't have anything else to say, my last post explains everything.
You create a ticket, it gets done.
Ticket stays open until its closed, if its open I see it. When its your turn it gets done
Stop moaning.
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