Quote:
Originally Posted by Sony
So I dropped my car off at 9am this morning with an appointment... they wont be done until noon tomorrow apparently. Now I can't complain about the service they have given me, the service people have been extremely friendly and helpful but I can't help wondering why the hell this TSB which is supposed to be taking 2.5 hours is now taking 8+ hours. Granted they are doing the GPS fix at the same time but this seems ridiculous. They offered me a free rental, but I have a pickup truck that I will drive instead so I declined. They drove me home and are going to pick me up tomorrow, they have been great about it but I'm kinda annoyed it's taking so long. I just hope it's taking a while because they are doing it right...not because they are wasting time.
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Be glad you were offered a rental. The reason my tech gave me for the quote of 2 days in the shop is that it would be their first time doing this on this car. So they're covering their ass by keeping it longer in case something goes wrong and they need to replace another part, etc. Once they've done a few, it'll go faster.