Quote:
Originally Posted by oldeskewltoy
What are you going to do when the new FT comes out... trust the lazy ass parts counter person? I know for a fact, and I can report as occuring to me, that a dealer in Oregon told me a part for my AE86 was discontinued... when it wasn't! In fact I asked the parts manager, in an extremely public position why he felt his parts counter help would lie to me and tell me something was discontuued when it wasn't! He asked me to leave and not to come back.... I've fully obliged, and have found another Toyota dealer who doesn't lie to their clients
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My family is well known to Scott, the parts manager at our local Toyota dealership. 2 Mk3 Supras and 1 AE86, we've been a parts customer for a long time. He takes care of us.
What a contradiction of business to have a parts deparment, to have a company that openly supplies new parts for used cars to its customers, and then completely shut down sales to owners. Its like running a Sears but only selling hardware and power tools to companies and professionals to make DIY'ers have to let you repair it.
Silly nonsense, especially considering maybe 10% of the total automotive owner population actually do their own work. The other 90 would rather just have the dealership work on the car. All this move does is alienate a client base and have 0 effect on increasing sales volume at local dealerships. Because DIY'ers are crafty folk, who find ways not to get raped in the wallet for repairs.