Greg I understand your frustration and share some of it, but the more certain people call, the less OTHER FOLKS will be able to get their cables, licenses, and tunes ready, too. That's why I've been holding off on calling, so guys like you can get your bigger issues taken care of.
Let's all be cognizant of John's time and the fact that a lot of other folks need to talk to him too

I didn't get around to calling today, work sucks.