[Visconti]

Originally Posted by neutron256

No offense John but this post is a great example of why some of us are frustrated. Yeah maybe some people are a little (or a lot) impatient, but when you can't keep you cool it, and make posts like this it leaves a bad taste in the mouth for all of us.

My personal suggestion, the forum is great for discussing the product, but its way to public for handling support. Official new information should be more of a one way communication from you, not a conversation. Support should be handled behind the scenes, not out in the open.

Right now if I want to know things like if there are any new updates I have to sift through pages of fanboys singing your praises, critics complaining, and you saying how busy you are.

Love the product but support needs to be handled differently.

That's for the suggestion BUT

I'm not going to lie.