Quote:
Originally Posted by TurnOne
Update Round 2: Dealership just called to update me on the car. With Toyota rep, they pulled apart and found the source of the low oil pressure was due to faulty timing chain tensioner. This part was removed/reinstalled at the other dealership as part of the VVTI gear replacements and wasn't installed correctly. Oil flows through this part, therfore causing a starvation condition. Bottom end of the engine ruined and will need to be replaced. Meaning, a new engine will be installed. Toyota wants it taken back to the original dealer and new dealer wants it's rental car back. New dealer was much more straight forward with me. Time to call Clayton again to get this Lemon Law process put into motion. Clayton said he would be sending me the paperwork.
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Quote:
Originally Posted by michaelshull
I do not think Clayton is sending you the Lemon law paperwork. He is sending you the arbitration paperwork. There is a big difference and the lemon laws vary by state to state. By the way, Clayton said he was sending me the same paperwork. That was 6 weeks ago. The mail must be real slow as I still have not received the paperwork. I am currently 4 weeks into making Lemonade...
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I have personally noticed that Clayton is better then average with his follow up during the case, his end of case follow through sucks...
NCDS TOYOTA Customer Claim Form
NCDS Rules and Procedures
NCDS TOYOTA Customer Claim Form for California
NCDS Rules and Procedures for California
National Center for Disputes Settlement Auto Disputes Main Page
Please remember Toyota is paying the arbitrator NCDS. Also remember that the decision is NON-BINDING. Make sure anything you send NCDS is sent certified mail or using a trackable carrier (FedEx, UPS). Always get a consultation from a Lemon Law Specialist Lawyer in your state before filling any paper work with NCDS!!!