Quote:
Originally Posted by Devie
I love the anger that is still coming from this...
They have let us know quite a while ago that the car is in very high demand and that there is a very large wait time. Occasionally there are a lucky few that get in.
Subaru's version of the system is slightly better, but still it has the same problem. Demand>>>>Supply.
I called my dealer a month after ordering, in which he told me he can only sort of guarantee a June next year delivery. I ordered 23rd June for a GTS. Just put the damn car in the back of your head and you'll get it when you get it, or get another car. There is no point being bitchy and pushy to your dealer or to Toyota's Customer service reps. They didn't make the decision on Australia's allocation.
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Gee mate I'd love you as a customer..... so when you have a problem you would go straight to the CEO of the company because they make the decisions? The long and the short of it is Toyota bullshits on about customer service and its quality systems.... it is not unreasonable for a customer to want to know when a product will be delivered within say a 60 day window even if its next year or 18 months away. They are using one factory to produce the 86....and they can't predict production rates???
If Toyota Australia can't negotiate allocations and predict production.... well they are a bunch of unprofessional managers and Toyota should stop advertising the car until they understand their supply chain.