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I've been trying to contact the dealership since last Friday. My service rep never picks up the phone so I called again and asked for the manager. Rung the manager and it ended up bring me to voicemail. So I left a friendly message asking to please keep me updated on my FRS. NO REPLY. So last night after class I went over to TOYOTA to talk to them personally. That's when I found out that my service rep is on vacation. GREAT. The only service rep who was still at the dealership that night had no way of confirming when the ETA of my ECU is. He said he doesn't know what they're doing with my car. So he told me hes gonna call me today to let me know whatsup. And how about it, it's already 9pm and I got not a single call from them. This is ridiculous. Best service
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