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How bad is this! I ordered my GTS 86 on 11 July and I have been requesting a delivery date.... even which quarter next year would do. Just had this response from my Dealer stating "I would expect to start getting more accurate dates and details regarding delivery time frames from Feb 2013".
So 8 months it takes Toyota to sort out vehicle allocation for Australia.......
Sent this email to Toyota;
Dear Toyota,
No doubt you have received many complains about 86 delivery times. I understand that there is a long wait for delivery, however it has now been 4 months since ordering my GTS 86 and I still have not received any indication when the car will be delivered. In fact you can’t even tell me which quarter in 2013 it will be delivered.
I have to state that after experiencing Toyota’s poor level of customer service and poor product management I would find it very hard to recommend Toyota to my company employees or friends.
Also please don’t respond to this email with your usual “customer service line” as per your email below.
Over bad service.....
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