[Hawaiian]

So, I am one of the people with the "issue", and here's my rant....

As responsible adults we all need to realize once you plug that dongle into your odb2 you have made a decision to accept the good and bad that comes with it. There's no going back, and there's no crying. Sometimes bad things will happen to people with good intentions. Last night, it was me. Does it suck? a little but crying wont fix anything. I made that decision and I live with the risk.
/rant

Now the good..

I tried to contact John last night, but luckily for him, he got his sleep quota for the week when he passed out at the keyboard mid mailing of the flashes, so he didn't get them all out last night. I however rolled snakeyes, couldn't sleep, and installed the tune on my car.

John sent me 2 texts the minute he saw my missed calls and posts to call him. That was 5 hours after he went to sleep. I called him back after a normal human's allotted dose of 7 hours in bed.

We immediately started working on my car with me tethering my laptop to my cell for internet access, and he remotely started working on it. After an hour or 2 between talking to me and ecutek, several photos, and a video later we called it off, and put it in the hands of EcuTek.

John then got back to me and told me I had the option of yanking the ECM and sending it to them, or wait for a code fix with the faster and more bulletproof option being the first option. I elected to do it, and set to work on my car. Besides, I had nothing better to do this afternoon, and sometimes messing around with your car can be fun.

He is paying for my rental, and the overnight shipping to ecutek and has kept in touch with me through the whole process.

so, does it suck my car is down, yes... Has John's customer service been awesome to this point? yes. When all is said and done would I go this route again? Yes.