Quote:
Originally Posted by Marrk
So, the make a faint effort at doing the right thing, then they squat down and take a reeking sh*t on top of it. Nice, very nice.
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Thats how I feel. I don't care about the good will effort it was more the attitude and tone of voice I got now that my car is "fixed".
My rep was off and they send me to some other guy who basiclly had the attitude of your car is fixed fuck off. I mentioned about having to go back for the TSB for the fuel pump and was given a song and dance about how the TSB doesnt mean my car has an issue bla bla bla. After he finished I said already had the dealership check and I need a new fuel pump. I then explained how my frustration was the fact it wasnt checked when it was sitting at the dealership and I had to go back and take more time out of my day for a new car to get it checked and yet again for an install.
The response from the rep was "Well the CEL / SL problem was fixed and you were put into a rental as far as the TSB goes as I told you it is not a performance issue and you can drive the car there is just a noise that you could go without fixing. Dealerships offer shuttle so you could just have them take you to the mall and not sit at the dealership. I don't see where the issue is.
Needless to say I gave him an earful