Quote:
Originally Posted by boonFRS
Just curious, how long do the car need to be in the shop before I can ask for a loaner car?
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In my opinion, you shouldn't even have to ask... A brand new car you bought from them (possibly at a premium) is immobilized due to no fault of your own. Moreover, I'm guessing that, at this point, they either (1) have no clue what the problem is and are making it up as they go or (2) are waiting for parts to be available. In both cases, completely unacceptable.
Again, if not offered, you should demand a car on day 1.