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Maybe they don't really know what's really going on yet or maybe that it's a small percentage. Either way, they are not going to jump the gun and they will go about this as carefully and strategically as possible in order to not tarnish their image. Announcing that there is an issue but they don't know what it is will destroy their image.
Remember that issues on a forum magnify issues. The ones with issues are the ones with issues, for the most part. And don't forget that this is a 1st generation car. We all knew this and must accept that there will be issues and sometimes these issues are not easy fixes.
I'm 100% positive that they are working on it.
PS I got a CEL/SL and got it fixed in a week. I'm about 600 miles post fix and everything is going fine. Check my journal for more information.
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