Quote:
Originally Posted by TurnOne
UPDATE: Dealer and Scion have told me my car would be ready last Friday, didn't happen. Monday, didn't happen. Today, didn't happen. Of course I had to call at 5 pm just to find out. Apparently another code, maybe the same one. No ETA. Scion Rep, Clayton says they are trying to figure out what to do next. Day 28 in the shop came and went. Maybe the dealer should have sent a guy to training to prevent this.
To my knowledge they still haven't replaced the ECU or reflashed it. They refuse to listen to me. I'm 40 years old and fix things for a living. Not sure why this repair should take so long. I can't imagine having something for a month and not have it fixed, unless I was waiting on back ordered parts. My customers wouldn't stand for it, nor should they.
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Hammer them. File a complaint with the NHTSA:
https://www-odi.nhtsa.dot.gov/ivoq/
Toyota/Subaru are not communicating adequately about this issue, and they need to understand that this is not acceptable.
Write a letter to that dealership explaining that they need to have techs trained on this car and cc it to corporate. Push for a months payment at the least...what you are going through is nonsense.