Quote:
Originally Posted by Grishbok
I understand the frustration that those who are having this problem have. That being said, I am curious, if the roles were reversed, if YOU were the Executive in charge of the FRS/BRZ, how would you handle this given situation? Would you a. jump the gun and freak out over a forum with a thread regarding the issue, recall ALL sold cars to date, replace any part in question and end up costing your employer billions in revenue on cars that may or may not have ever even had an issue to start with? b. Look at the cars being brought back and reported through your official channels, attempt to isolate and uncover the common denominator using your dealer networks and service technicians training and experience. or c. what would you do differently?
Should you stop driving your car out of fear? That doesnt make much sense, if you dont have the problem, and your car is operating as it should, drive it. Thats why you bought it. If something breaks, and a problem DOES occur, you have a warranty, and they WILL fix it. This is the reason for a warranty. So far, Subaru and Scion have done an impecable job at addressing these concerns with unheard of customer service. Many of you have posted you have received reimbursement for your monthly payment. They did not HAVE to do this. You signed a document saying you would pay x amount each month you owned the car. Good luck getting reimbursement from Audi. Theyd walk out and drop a dookie on the hood of your car before they ever gave you a cent. If you have the problem, let the dealer networks do their thing. They have been at this game a lot longer than any of us, and the executives in charge, have been trained and groomed specifically for their job role. They are doing everything they can.
I would implore those of you who are apprehensive to be patient, and let the system they have in place run its course of resolution. They will do right by you and their product.
Those who have the problem and are apprehensive for the mechanical fix, You have a valid concern and you are not obligated to have the work done. You are more than at your right to forfeit the warranty fix at this time. I caution taking this action for long however, for if more damage occurs as a result, they will be unlikely to warranty the additional damage.
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WELL SAID, WELL SAID.
No one like this problem including Toyota Subaru. The important part is they are doing everything to take care of this, including buy back someone's car i read. The car is new and the problem is also new. Thing like these will take certain production units and many miles of use, perhaps adding different driving style to trigger the CEL. I really think they did an excellent job to put the 86 together right, from R&d to QC. Besides, they did not ship the car with the CEL turned on.
Well said on "let the system run its course", i feel bad for those owners that have their cars stuck in the shop for long when this issue is just discovered and all those extra parts unnecessary replaced. It takes time for those engineers to find the root cause of all these cars, and come up with a fix, including some trial and errors, for those who bring back to dealer a couple times.
All the so far working perfect BRZ FR-S owners should know about this: When /if the CEL comes and hit the car one day in the future, roll the car to the dealer and there is (will be) a fix already in place waiting, it takes 100+ brother owners frustrations, angryness and sacrify here for the fix. Should we all LOVE our 86/BRZ/FR-S even more?u