Quote:
Originally Posted by KingRohan
Has anybody, got anything in writing about their compensation from Scion?
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Just got off the phone with a rep because mine was at lunch. Long story short my car went in 9/6 the hopeful ETA on my parts is 9/25 I was told I will get a call on 9/25 with an update on if the parts are shipped at the dealer or still on order.
I was told their system updates once a week on Mondays. I played dumb and asked when my car went in and then asked about the lemon law already knowing the answer.
I was told that if my parts were still on order the 25th they would talk to me about my options.
I think my problem right now is not being able to drive my car and the fact that it may be over 30 days in the shop. I don't want to sound like an ass or anything but listening to them on the phone it sounded like they really didn't know what to say and that they wanted to get me off of the phone before I started asking to many questions that they knew they had no answer for.
At this point I would rather them just give me a new car because I feel like that would be at the dealer before my parts.
I thought to myself if asked what would make me feel better about this whole situation I would respond with a new FRS or different FRS. I just feel like no matter what happens I will always have in the back of my mind that the issue may not be "fixed" and come 60k+ miles I might be screwed.
Does anyone know how the Lemon Law works? Do I get the money I put down plus any payments I made back if I need to be given a new car? How does that whole situation work?