Quote:
Originally Posted by empower-auto
It's not about having the "nerve" to.
Some people are just idiots and if they never ask, and just ordered what was punched in online I PROMISE there would be a ton of bartle-do's complaining / changing their mind / tell the dealer it's the wrong color etc etc
Ask twice, cover your ass.
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Well, here's the thing about that. Say you used the configurator and built exactly what you wanted, tell me which experience sounds the best to you:
1. Hello Mr. Customer, I have here that you want a Scion FR-S, with a manual transmission, Bespoke, in Whiteout. Is that correct?
2. Hello Mr. Customer, so what car were you looking at? What tramission? What color? What options? (and all this without mentioning your configurator choices)
There's a difference between covering your ass and simply being annoying by asking the exact same questions twice. In the first scenario, I would feel at ease knowing that they got my information, in the second scenario I would be asking myself: "WTF didn't I already give this information to them?".