Quote:
Originally Posted by pituala
Just got a call from Scion Headquarters. He told me my parts will be in on 9/27. I asked him which parts, he started naming off the mechanical parts and I asked what about the new ECU. He said until they determine that the hard parts won't fix the problem they won't order the ECU. I said wouldn't it be prudent to order it now since it seems most if not all of the cars seem to require the ecu. He said that is not what Scion has found. So I'm pretty sure that once they install the parts I will have more to wait so they can most likely get an ECU for me as well.
Sheesh!!!!
|
I found a similarly deficient level of basic problem solving skills within Subaru. Nothing is done proactively. It's all wait-and-pray, then react. Really aggravating. Be sure to rub this in your Scion rep's face when it turns out that you do in fact need an ECU.
It's really god damned frustrating that Subaru and Scion seem to have a corporate policy of insisting the internet doesn't exist and owners don't talk to each other.