Quote:
Originally Posted by Books
I'm being treated wonderfully and exactly what I expected by Scion/Toyota. Have any of you ever own an Audi/BMW/etc.? I've had worse experiences from them. And Lexus has by far been my favorite, which is also Toyota.
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From my perspective, customer service from both Scion corporate and the dealerships seems to be hit or miss. For me, both were an absolute disappointment and significant drain on my time. I've owned many VWs and BMWs and both companies were exceptional compared to my experiences from this recent issue.
The biggest concern here, however, is not the quality of service, it is the fact that Toyota have not yet disclosed this issue to the public (recall, TSB, or other means) and continue to sell new FR-S' still affected by the idle problem.