Quote:
Originally Posted by Marrk
Okay. But isn't this contradictory to the experience many are having with the HPFP problem, which Toyota seems to be addressing in a conscientious and forthright manner?
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Marrk,
The devil is in the details.
Individually, as paying customers, once we have the CEL come on I would say we're being treated very well by both the dealer and by Scion (other than being kept in the dark about this issues root cause; I paid up, I have a right to know). Toyota is very intrested in retaining Scion customers (for reasons I'll explane in a minute) and their going to bend over backwards for us because they need us.
However private citizens intrested in the FR-S are actively being deceived by Toyota's suppression of this issue because of the likely sales catastrophe which would result. After the PR disaster from their unattended acceleration debacle two years ago they went from 1st the 3rd in sales for months in the US. Honda, Hyundai, GM and especially Ford were well positioned to pounce and they did (Toyota is still recovering from the issue).
Mediating on this problem from Toyota's perspective (as well as our own), this is completely a no-win scenario for both of us;
> they can't afford to loose us as customers
> they really can't afford to be truthful with us
> denying our collective exprence with this issue just breeds anger
> everyone effected will always know our cars are less then perfect
...and all of this because everone listed on the first page of this thead (and many others world wide), at random, drew the short straw.
Toyota created Scion brand because demographically the people who buy Toyota's bread and butter products are baby boomers and they are beginning to dieoff. From what I remember reading about this, Toyota believed in attracting younger buyers into the Scion brand who would later trade up their tC's for Camery's as they married and had families. This goes out to all you twenty something's, Toyota needs you!!!
I personally test drove 4 other cars the day I bought this one. The FS-R drove better, but the number 1 reason I buy a different car is for piece of mind. Had I know about this problem at that point, I would have not purchased this FR-S. I had a better deal on the table on two other cars and I had an E46 M3 that was paid for.
Now after driving the my car for 1600 miles I am literally addicted to the FR-S, this sucks...
