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Old 09-16-2012, 11:42 AM   #406
Marrk
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Quote:
Originally Posted by Jar View Post
They are going to tell you the same thing that they tell nearly everybody:

"Wow, we've never seen this issue before!" meanwhile, there's 2 other FR-S' in the back lot with the same issue waiting on parts.

Toyota isn't going to admit to anybody that there's an ongoing issue, and you can bet their staff are being told not to acknowledge the issue as wide spread.

Anytime I bring up the fact that this issue is wide-spread with my Scion rep she immediately parrots the line "Sorry, but we only evaluate these issues on a case by case basis" as if she's been instructed to say that exact line when customers talk about other people experiencing the same problem.


Okay. But isn't this contradictory to the experience many are having with the HPFP problem, which Toyota seems to be addressing in a conscientious and forthright manner?
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